Frequently Asked Questions
What is the difference between the VIP, Crop, Friday, and Saturday Marketplace Passes?
VIP Marketplace Pass: $25.00+HST. This is a two day event pass that allows access to the Friday night VIP Marketplace and Saturday Marketplace. You also receive the VIP "scrap" bag which is filled with product from our sponsors.
ScrapFest Crop: $125.00+HST. The price of the Crop includes: your VIP pass to the ScrapFest Marketplace (both Friday and Saturday), 28 hours of cropping time in our crop arena, a "crop" bag filled with product from our sponsors, scheduled contests, giveaways, and more!!!
Friday Marketplace Pass: $17.00+HST. This pass allows you entrance to the ScrapFest Marketplace only on Friday, April 14th, 2023. You do not receive any type of goodie bag with this pass. It does not include entrance to the Marketplace on Saturday, April 15th.
Saturday Marketplace Pass: $12.00+HST (in advance) or $15.00 (at the door). This allows you to shop in the ScrapFest Marketplace on Saturday, April 15th, 2023 from 9am - 5pm. You do not receive any type of goodie bag with this pass.
As well, you can purchase educational classes at an additional cost. A Marketplace pass is not included in the cost of any class and you must have a pass to enter the Marketplace.
What are the ScrapFest Marketplace Hours?
Shop the days away at the ScrapFest Marketplace! With plenty of vendors to choose from, you are sure to find something unique for your paper
crafting needs. The hours for the Marketplace are as follows:
|Friday, April 14th, 2023:||3:00pm-4:00pm|
|Crop participants only|
| || |
|Friday, April 14th 2023:||4:00pm-10:00pm|
|Crop, VIP, and Friday Marketplace participants|
| || |
|Saturday, April 15th, 2023:||9:00am-5:00pm|
|VIP, Crop, and Saturday Marketplace participants|
What are the hours of the ScrapFest Crop?
|Friday, April 14th, 2023||9:00am-12:00am|
|Saturday, April 15th, 2023||8:00am-9:00pm|
The cost for the ScrapFest Crop is $125+HST. This cost includes a 2 day Marketplace pass. Croppers may pick up their tickets at the Registration desk on Friday, April 14th starting at 8:30am.
The Marketplace will open at 3:00pm on Friday, April 14th, 2023 for Croppers only
What size tables are being used for the ScrapFest Crop?
The ScrapFest Crop will be setup using 8ft rectangular tables. Every participant will be provided 4ft of space. The Crop will be held in the Kinsmen Arena.
I am attending the ScrapFest Crop. Can I leave my scrapbooking things in the cropping arena?
You are quite welcome to leave your materials/projects and your rolling totes at your seat overnight in the Cropping Arena. ScrapFest does provide security throughout the day and overnight. However, we do recommend that you take any expensive/valuable items (eg Cricut) home with you on Friday night as ScrapFest Inc. is not responsible for any lost or stolen items.
Is there free Wi-Fi available in the cropping area?
Yes, croppers will have access to free Wi-Fi.
How do I purchase tickets for ScrapFest in Kitchener?
On-line registration for ScrapFest in Kitchener 2023 is available here on the website. On-line registration opens Wednesday, February 15th at 8pm!
A couple of weeks prior to this date, "Registration" will appear under the ScrapFest
in Kitchener 2023 menu on the website. Here, you will be able to review descriptions for ScrapFest
and available classes. Once registration opens, these items can be purchased by putting the product
into your shopping cart.
ScrapFest accepts VISA and Mastercard as a form of payment. We will not be accepting cheques for ScrapFest in Kitchener.
Is it possible to purchase more than 1 ticket of a particular item at a time?
Yes, you are able to purchase more than 1 ticket of a particular item at a time. When you place your item into your shopping cart, just enter the quantity you wish to purchase and "Add To Cart".
I purchased tickets for ScrapFest in Kitchener 2020 which I put on credit. How long may I keep that credit?
All credits that were issued for ScrapFest in Kitchener 2020 must be used in 2023.
Will you be mailing the tickets?
Tickets will not be mailed prior to the event. All tickets will be available for pick-up at the Registration table at the AUD beginning on Friday, April 14th, 2023.
ScrapFest Croppers and participants attending the Friday morning class can pick their tickets up starting at 8:30am. All other participants may pick up their tickets beginning at 11:30am on Friday.
Can I purchase a Saturday Marketplace pass at the door on Saturday, April 15th?
Yes, Saturday Marketplace passes will be available to purchase at the door at the event. You can also purchase a Saturday Marketplace pass through online registration.
What should I do if the item (ScrapFest Crop, VIP, or a class) I am interested in has no available tickets?
There is a "WAITING LIST" for you to add your name to once a product is filled. Please note: ScrapFest is not able to guarantee the availability of this product.
If there is a "SOLD OUT" button on a product, this indicates that the waiting list for this product is full and we are not able to accept any more names.
Is group pricing available for large groups/bus tours that wish to attend ScrapFest?
Group pricing is available for Saturday Marketplace passes.
Please contact firstname.lastname@example.org
to make arrangements for your group.
What forms of payment are accepted in the ScrapFest Marketplace?
Exhibitors accept cash and the majority of exhibitors also accept credit card and debit. Please check with them to see what they accept.
Is there a cost for Make 'n Takes in the ScrapFest Marketplace?
Most exhibitors that offer a make 'n take will do so at no charge. However, some exhibitors may choose to charge a small nominal fee and/or require signing up in advance for their make 'n take.
Does the ScrapFest Marketplace pass allow in and out privileges?
Yes, all passes allow you to come and go as you please for that day.
Is ScrapFest in Kitchener wheelchair accessible?
ScrapFest in Kitchener is held at the Kitchener Memorial Auditorium Complex (AUD) which is a wheelchair accessible venue.
For more information on Accessibility at the AUD click here: Accessibility at the AUD
Can children attend ScrapFest?
Children of all ages may come to the Marketplace. Out of consideration for other scrapbookers, we request no children under the age of 13 in the Crop or any classes.
What is the cost for children to attend ScrapFest?
Children 10 and under receive free admittance to ScrapFest's Marketplace ONLY on Saturday, April 15th, 2023. Due to the limited number of VIP and Friday Marketplace tickets, children that wish to attend ScrapFest on Friday evening must pay full price.
How much does parking cost?
Is there a food concession on site?
ScrapFest will update this information as details are confirmed.
What if I have pre-ordered tickets and can't make it to the event?
Before submitting your order please review your selections. All event tickets are non-refundable after your order has been confirmed. Changes may be made to your event selections up to Friday, April 7th, 2023. Please see the Purchase Policy in the Shopping Cart for further details.
What if I miss my class at ScrapFest in Kitchener?
If you miss your class at ScrapFest, your kit will be set aside for you. You can either ask a friend to pick up your kit at the event or make arrangements with Lisa to pick up your class kit at the ScrapFest office in Newmarket. We will not be shipping your kit directly to you. You can contact Lisa at email@example.com
What does a Basic Tool Kit consist of?
A Basic Tool Kit consists of a 12"x 12" personal trimmer, favourite pair of straight-edge, micro-tip scissors, favourite adhesives- both wet and dry, black and brown ink, black archival journaling pen, paper piercer and mat, regular hole punch, ruler, pencil, eraser, corner rounder (optional), stapler (optional)
What happens if the event is cancelled?
In the event that the Province of Ontario, a Public Health department, or
municipality cancels public events in the future, all ScrapFest Inc. purchases will be credited towards a future event for a limited time.