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ScrapFest Exclusive 2019 FAQ's

Can you tell me more about ScrapFest Exclusive and CropFest in St. Catharines?

Looking for the shopping experience of ScrapFest and all the fun of a CropFest? Then join us for our new event in St. Catharines. There will be a select number of your favourite scrapbooking stores to shop from at this beautiful venue. And if you're interested in cropping non-stop, then you'll be able to do that too from Friday afternoon until Sunday afternoon.

What is the difference between the different passes being offered at ScrapFest Exclusive? What are their costs?

Friday Exclusive Pass: $10.00+HST. The pass allows you entrance to the ScrapFest Marketplace on Friday, October 4th, 2019 from 5:00pm - 10:00pm. A "scrap" bag is included with this pass!

Saturday Morning Pass: $5.00+HST in advance. This allows you to shop in the ScrapFest Marketplace on Saturday, October 5th, 2019 from 9:00am - 1:00pm. It must be purchased in advance. You do not receive any type of goodie bag with this pass.

Saturday Afternoon Pass: $5.00+HST in advance. This allows you to shop in the ScrapFest Marketplace on Saturday, October 5th, 2019 from 2:00pm - 6:00pm. It must be purchased in advance. You do not receive any type of goodie bag with this pass.

CropFest in St. Catharines: $179.00+HST The price of CropFest in St. Catharines includes access to the ScrapFest Exclusive Marketplace. Please refer to CropFest in St. Catharines FAQs.

As well, you can purchase educational classes at an additional cost. A Marketplace pass is not included in the cost of any class and you must have a pass to enter the Marketplace.

Please Note: The ScrapFest Exclusive Marketplace will be closed between 1:00 - 2:00pm on Saturday, October 5th. This is to allow participants with a Saturday Morning Pass to finalize their purchases and allow the exhibitors time to restock before the afternoon pass holders arrive.

What are the ScrapFest Exclusive Marketplace Hours?

ScrapFest Exclusive will have a select number of your favourite scrapbooking stores to shop from at this beautiful venue being held at the Holiday Inn & Suites St. Catharines Conference Centre.

Friday, October 4th: 5:00pm - 10:00pm
Friday Exclusive Marketplace passes & CropFest participants
 
Saturday, October 5th: 9:00am - 1:00pm
Saturday Morning passes & CropFest participants
 
Saturday, October 5th: 2:00pm - 6:00pm
Saturday Afternoon passes & CropFest participants

What are the hours of operation for the CropFest in St. Catharines?

CropFest in St. Catharines will be occurring in an adjacent ballroom at the same time as ScrapFest Exclusive. CropFest St. Catharines begins Friday, October 4th, 2019 at 3:00pm and will run continuously until Sunday, October 6th at 4:00pm. Please refer to CropFest in St. Catharines FAQs for more information.

How do I purchase tickets for ScrapFest Exclusive 2019?

On-line registration for ScrapFest Exclusive 2019 is available here off of the website beginning Tuesday, August 27th at 8pm ET.

A couple of weeks prior to this date, "Registration" will appear under the ScrapFest Exclusive & CropFest in St. Catharines 2019 menu on the website. Here, you will be able to review descriptions for ScrapFest and available classes. Once registration opens, these items can be purchased by putting the product into your shopping cart.

ScrapFest accepts the following forms of payment: PayPal and Credit Card. You may sign in as a Guest through PayPal and do not need to set up an account. We will not be accepting cheques as a form of payment for ScrapFest Exclusive.

Is it possible to purchase more than 1 ticket of a particular item at a time?

Yes, you are able to purchase more than 1 ticket of a particular item at a time. When you place your item into your shopping cart, just enter the quantity you wish to purchase and "Add To Cart".

Will you be mailing the tickets?

Sorry, tickets will not be mailed prior to the event. All tickets will be available for pick-up at the Registration table at ScrapFest Exclusive beginning on Friday, October 4th, 2019. CropFest participants may pick up their tickets beginning at 2:00pm. Participants attending ScrapFest Exclusive may pick up their tickets beginning at 4:00pm.

Can you purchase a Saturday Marketplace pass at the door on Saturday, October 5th?

Sorry, both Saturday Morning and Afternoon passes are to be purchased in advance, on-line off of the ScrapFest website.

What should I do if the item (Friday Exclusive pass, Saturday passes,CropFest, or class) I am interested in has no available tickets?

There is a "WAITING LIST" for you to add your name to once a product is filled. Please note: ScrapFest is not able to guarantee the availability of this product.

If there is a "SOLD OUT" button on a product, this indicates that the waiting list for this product is full and we are not able to accept any more names.

What forms of payment are accepted in the ScrapFest Marketplace?

Exhibitors accept cash and the majority of exhibitors also accept credit card and debit. Please check with them to see what they accept.

Is there a cost for Make 'n Takes in the ScrapFest Marketplace?

Most exhibitors that offer a make 'n take will do so at no charge. However, some exhibitors may choose to charge a small nominal fee and/or require signing up in advance for their make 'n take.

Does the ScrapFest Marketplace pass allow in and out privileges?

Yes, all passes allow you to come and go as you please for the purchased session.

Is ScrapFest Exclusive wheelchair accessible?

ScrapFest Exclusive is being held at the Holiday Inn & Suites St. Catharines Conference Centre. The Holiday Inn is a fully wheelchair accessible facility.

What is the cost for children to attend ScrapFest?

Children 10 and under receive free admittance to ScrapFest's Marketplace ONLY on Saturday, October 5th, 2019. Due to the limited number of Friday tickets, children that wish to attend ScrapFest's Exclusive Friday evening must pay full price.

How much does parking cost?

Parking is FREE!

Is there food available at the venue?

Baci Caffe XOXO Espresso Bar and JJ Kapps Backyard BBQ and Grill are both located on site in the Holiday Inn providing a selection of menu choices.

What if I have pre-ordered tickets and can't make it to the event?

Before submitting your order please review your selections. All event tickets are non-refundable after your order has been confirmed. Changes may be made to your event selections up to September 20th, 2019. Please see the Purchase Policy in the Shopping Cart for further details.

What if I miss my class at ScrapFest Exclusive?

If you miss your class at ScrapFest, your kit will be set aside for you. You can either ask a friend to pick up your kit at the actual event or make arrangements with Lisa to pick up your class kit at the ScrapFest office in Newmarket. We will not be shipping your kit directly to you. You can contact Lisa at (905) 895-1821 or lisa@scrapfest.ca.

Where can I stay overnight during ScrapFest Exclusive?

The Holiday Inn & Suites St. Catharines Conference Centre is the host hotel for ScrapFest Exclusive. Please see Accommodations for the ScrapFest rate.

What does a Basic Tool Kit consist of?

A Basic Tool Kit consists of a 12"x 12" personal trimmer, favourite pair of straight-edge, micro-tip scissors, favourite adhesives- both wet and dry, black and brown ink, black archival journaling pen, paper piercer and mat, regular hole punch, ruler, pencil, eraser, corner rounder (optional), stapler (optional)


Still have questions? Please email info@scrapfest.ca for more information.
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