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ScrapFest @ Creativ Festival 2017 FAQ's

What is the cost to attend the ScrapFest Crop @ Creativ Festival?

The cost to attend the ScrapFest Crop @ Creativ Festival is $97.50 + HST. This cost includes a 3 day pass to access the Exhibitor Hall of the Creativ Festival, 26 hours of cropping time, a "crop" bag filled with product from our sponsors, scheduled contests, giveaways, and more!!!.

What are the hours of operation for the ScrapFest Crop and the Creativ Festival/ScrapFest Exhibitor Hall ?

The hours of the ScrapFest Crop and the Creativ Festival/ScrapFest Exhibitor Hall are as follows:

Thursday, October 26th, 2017 9:00am-6:00pm
Friday, October 27th, 2017 9:00am-6:00pm
Saturday, October 28th, 2017 9:00am-5:00pm

How do I purchase tickets for ScrapFest @ Creativ Festival?

On-line registration for tickets to the ScrapFest Crop and Educational classes at the Creativ Festival is available here off of the website and opens on Thursday, August 17th at 8pm ET.

A couple of weeks prior to this date, "Registration" will appear under the ScrapFest at Creativ Festival 2017 menu on the website. Here, you will be able to review descriptions for the ScrapFest Crop and available classes.

Once registration opens, these items can be purchased by putting the product into your shopping cart.

ScrapFest accepts the following forms of payment: PayPal and Credit Card. You may sign in as a Guest through PayPal and do not need to set up an account. We will not be accepting cheques as a form of payment for ScrapFest in Kitchener.

How do I purchases passes to gain entrance to the Exhibitor Hall of the Creativ Festival if I am unavailable to attend the ScrapFest Crop?

General admission passes to enter the Exhibitor Hall of the Creativ Festival are purchased on-line at Creativ Festival Registration. This includes admission to the Exhibitor Hall of the Creativ Festival including the ScrapFest Marketplace.

One day pass (valid any one day of the festival)

  • Adult (ages 18+) - $14.00 each
  • Senior (ages 60+) - $12.00 each
  • Group (10 or more) - $10.00 each
  • Youth/Student (ages 10-17) - $4.00 each
Note: Early bird prices end Wednesday, October 25, 2017 at 11:59pm. After this time Adult-$16.00 & senior-$14.00

Three day pass (valid for all three days of the festival)

  • Adult/Senior (ages 18+) - $30.00 each
  • Student (with Valid ID) - $5.00 each

Want to take a ScrapFest Class and shop in the Exhibitor Hall/ScrapFest Marketplace?

If you want to come shop for just the day at the Creativ Festival but take a class offered by ScrapFest, you must purchase the class through the ScrapFest website. You may either purchase your general admission pass through the Creativ Festival website or purchase it at the door the day of the event. This will allow you access to the entire Exhibitor Hall of the Creativ Festival, including the ScrapFest Marketplace.

Will ScrapFest be offering a VIP Marketplace pass at the Creativ Festival?

A VIP Marketplace pass will not be available when ScrapFest joins the Creativ Festival this fall.

All general admission passes to the Creativ Festival can be purchased through the Creativ Festival website at Creativ Festival Registration. Here you will be able to purchase either a one day pass (valid for admission any one day of the festival) or a three day pass (valid for admission for all three days of the festival.

Only a ticket to attend the ScrapFest Crop and/or ScrapFest Educational classes at the Creativ Festival will be purchased through the ScrapFest website.

What size tables are being used for the ScrapFest Crop?

The ScrapFest Crop will be setup using 8ft rectangular tables. Every participant will be given 4ft of space. The Crop will be held inside the Creativ Festival Exhibitor Hall.

Will outlet tables will be located around the perimeter of the Crop for electrical equipment set-up.

Unfortunately, there will be no outlet tables located around the perimeter available for Cricuts etc. at the Crop due to the setup of the venue.

I am attending the ScrapFest Crop. Can I leave my scrapbooking things in the cropping arena?

You are quite welcome to leave your materials/projects and your rolling totes at your seat overnight in the Cropping Arena. Security will be provided in the venue overnight in addition to the building being locked down. However, we do recommend that you take any expensive/valuable items home with you on Thursday and Friday night as ScrapFest Inc. is not responsible for any lost or stolen items.

Can children attend a ScrapFest Crop?

Out of consideration for other scrapbookers, we request no children under the age of 13 in the crop or any classes.

Is there free Wi-Fi available in the cropping area?

There is free Wi-Fi located in the foyer area of the Creativ Festival. There is no Wi-Fi directly in the Crop area.

Is it possible to purchase more than 1 ticket of a particular item at a time?

Yes, you are able to purchase more than 1 ticket of a particular item at a time. When you place your item into your shopping cart, just enter the quantity you wish to purchase and "Add To Cart".

Will you be mailing the tickets?

Sorry, tickets will not be mailed prior to the event. All tickets for the ScrapFest Crop and Educational classes will be available for pick-up at the ScrapFest registration desk in the morning for pick up beginning at 8:00am. If no one is there, then remaining tickets will be a vailable at a Creativ Festival kiosk.

Can you purchase a pass to the Creativ Festival at the door?

Yes, General admission tickets to the Creativ Festival may be purchased either on-line in advance or at the door when you arrive at the venue. Passes to the ScrapFest Crop must be purchased in advance off of the ScrapFest website.

What should I do if the item (ScrapFest Crop or a class) I am interested in has no available tickets?

There is a "WAITING LIST" for you to add your name to once a product is filled. Please note: ScrapFest is not able to guarantee the availability of this product.

If there is a "SOLD OUT" button on a product, this indicates that the waiting list for this product is full and we are not able to accept any more names.

What forms of payment are accepted in the Exhibitor Hall of the Creativ Festival

Exhibitors accept cash and the majority of exhibitors also accept credit card and debit. Please check with them to see what they accept.

Is there a cost for Make 'n Takes in the ScrapFest Marketplace in the Exhibitor Hall of the Creativ Festival?

Most exhibitors that offer a make 'n take will do so at no charge. However, some exhibitors may choose to charge a small nominal fee and/or require signing up in advance for their make 'n take. ScrapFest will also have a "Loonie Bar" located outside the Crop with scheduled make 'n takes from ScrapFest exhibitors attending the Creativ Festival.

Does the Creativ Festival pass allow in and out privileges?

Yes, all passes allow you to come and go as you please for that day.

Is the Creativ Festival Exhibitor Hall wheelchair accessible?

The Creativ Festival Exhibitor Hall is fully wheelchair accessible.

What is the cost for children to attend the Creativ Festival?

The cost of general admission for children ages 9 and younger is free.

How much does parking cost?

Parking is FREE!

Food Concession

The Creativ Festival provides a food concession area which is located inside the Exhibitor Hall, in addition to a sitting area.

What if I have pre-ordered tickets and can't make it to the event?

Before submitting your order please review your selections. All event tickets are non-refundable after your order has been confirmed. Changes may be made to your event selections up to October 19th, 2017. Please see the Purchase Policy in the Shopping Cart for further details.

What if I miss my class at ScrapFest at the Creativ Festival?

If you miss your class at ScrapFest, your kit will be set aside for you. You can either ask a friend to pick up your kit at the actual event or make arrangements with Lisa to pick up your class kit at the ScrapFest office in Newmarket. We will not be shipping your kit directly to you. You can contact Lisa at (905) 895-1821 or lisa@scrapfest.ca.

Where can I stay overnight during ScrapFest @ Creativ Festival?

The Hilton Garden Inn is the host hotel for ScrapFest @ Creativ Festival 2017. Please see Accommodations for the ScrapFest rate.

For any hotels offering a ScrapFest rate please see Accommodations for more information.

What does a Basic Tool Kit consist of?

A Basic Tool Kit consists of a 12"x 12" personal trimmer, favourite pair of straight-edge, micro-tip scissors, favourite adhesives- both wet and dry, black and brown ink, black archival journaling pen, paper piercer and mat, regular hole punch, ruler, pencil, eraser, corner rounder (optional), stapler (optional)


Still have questions? Please email info@scrapfest.ca for more information.

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