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ScrapFest in Richmond Hill 2014 FAQ's

What is the difference between the Crop Pass and Saturday Marketplace Pass? What are their costs?

ScrapFest Crop: $65+HST. The price of the Crop includes: 20 hours of cropping time (Fri. evening and all day Saturday), entrance into the Marketplace on Saturday, September 27th at 10:00am, a "crop" bag filled with product from our sponsors, scheduled contests, giveaways, and more!!!

Saturday Marketplace Pass: $7.50+HST in advance or $10 (cash only please) at the door. This allows you to shop in the ScrapFest Marketplace on Saturday, September 27th, 2014 from 10am - 6pm. It may be purchased in advance or at the door. You do not receive any type of goodie bag with this pass.

Saturday Pass with Scrap Bag: $12+HST. This pass includes entrance into the ScrapFest Marketplace on Saturday, September 27th, 2014 from 10am - 6pm as well as a ScrapFest "Scrap" Bag filled with fun scrapbooking product! It must be purchased in advance and tickets are limited.

ScrapFest Marketplace Hours:

The hours for the ScrapFest Marketplace are as follows:

Saturday, September 27th, 2014: 10:00am-6:00pm

Tickets for the ScrapFest Marketplace may be purchased on-line in advance ($7.50+HST) or $10 at the door (cash only).

What are the hours of operation for the ScrapFest Crop?

Friday, September 26th, 2014: 4:00pm-12:00am
Saturday, September 27th, 2014: 9:00am-9:00pm

The cost for the ScrapFest Crop will be $65+HST. Croppers may pick up their tickets at the Registration desk on Friday, September 26th starting at 3:00pm. The Marketplace will be open on Saturday, September 27th at 10:00am.

What size tables are being used for the ScrapFest Crop?

The ScrapFest Crop will be setup using 8ft rectangular tables. Every participant will be given 4ft of space. The Crop will be held in the Marketplace, however this area will be draped off from the rest of the Marketplace.

I am attending the ScrapFest Crop. Can I leave my scrapbooking things in the cropping arena?

You are quite welcome to leave your materials/projects and your rolling totes at your seat overnight in the Cropping Area. ScrapFest does provide security throughout the day and overnight. However, we do recommend that you take any expensive/valuable items (eg Cricut) home with you on Friday night as ScrapFest Inc. is not responsible for any lost or stolen items.

Can children attend a ScrapFest Crop?

Out of consideration for other scrapbookers, we request no children under the age of 13 in the crop.

Is there free Wi-Fi available in the cropping area?

Yes, croppers will have access to free Wi-Fi.

How do I purchase tickets for ScrapFest in Richmond Hill?

On-line registration for ScrapFest in Richmond Hill is available off the website and opens on Tuesday, July 15th at 8pm ET.

A couple of weeks prior to this date, "Registration" will appear under the ScrapFest in Richmond Hill 2014 menu on the website. Here, you will be able to review descriptions for ScrapFest Marketplace passes. Once registration opens, these items can be purchased by putting the product into your shopping cart.

ScrapFest accepts the following forms of payment: PayPal and Credit Card. You may sign in as a Guest through PayPal and do not need to set up an account. We will not be accepting cheques as a form of payment for ScrapFest in Richmond Hill.

I am unable to find descriptions for any classes on the website. Will Educational classes be offered at ScrapFest in Richmond Hill?

Due to the nature of the venue, it will not be possible to offer Educational classes at ScrapFest in Richmond Hill. We apologize for any disappointment this may cause. There will be Educational classes available at ScrapFest in Kitchener.

Is it possible to purchase more than 1 ticket of a particular item at a time?

Yes, you are able to purchase more than 1 ticket of a particular item at a time. When you place your item into your shopping cart, just enter the quantity you wish to purchase and "Add To Cart".

Will you be mailing the tickets?

Sorry, tickets will not be mailed prior to the event. All tickets may be picked up at the Registration table at the Richmond Green Sports Centre. ScrapFest Croppers can pick their tickets up beginning at 3:00pm on Friday, September 26th. Participants attending the Marketplace on Saturday, September 27th can pick their tickets up beginning at 9:00am.

Can you purchase a Saturday Marketplace pass at the door on Saturday, September 27th?

Yes, Saturday Marketplace tickets are available at the door or through on-line registration. All other items must be purchased through on-line registration due to limited availability.

What should I do if the item (ScrapFest Crop) I am interested has no available tickets?

There is a "WAITING LIST" for you to add your name to once a product is filled. Please note: ScrapFest is not able to guarantee the availability of this product.

If there is a "SOLD OUT" button on a product, this indicates that the waiting list for this product is full and we are not able to accept any more names.

What forms of payment are accepted in the ScrapFest Marketplace?

Exhibitors accept cash and the majority of exhibitors also accept credit card and debit. Please check with them to see what they accept. There is an ATM machine located right in the Marketplace.

Is the ScrapFest Marketplace wheelchair accessible?

The ScrapFest Marketplace is wheelchair accessible.

What is the cost for children to attend ScrapFest?

Children 10 and under receive free admittance to ScrapFest's Marketplace on Saturday, September 27th, 2014.

How much does parking cost?

Parking is FREE!

Food Concession

There is a lounge located in the Richmond Green Sports Complex where food and beverages will be available for purchase.

What if I have pre-ordered tickets and can't make it to the event?

Before submitting your order please review your selections. All event tickets are non-refundable after your order has been confirmed. Changes may be made to your event selections up to September 9th, 2014. Please see the Purchase Policy in the Shopping Cart for further details.

Where can I stay overnight during ScrapFest in Richmond Hill?

Here is a list of hotels in the area offering a ScrapFest rate:

Best Western Plus Parkway Hotel: 1-866-874-6333 or 905-881-2600
Hilton Garden Inn Toronto/Markham: 1-800-445-8667 or 905-709-8008

What does a Basic Tool Kit consist of?

A Basic Tool Kit consists of a 12"x 12" personal trimmer, favourite pair of straight-edge, micro-tip scissors, favourite adhesives- both wet and dry, black and brown ink, black archival journaling pen, paper piercer and mat, regular hole punch, ruler, pencil, eraser, corner rounder (optional), stapler (optional)


Still have questions? Please email info@scrapfest.ca for more information.
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