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ScrapFest in Kitchener 2015 FAQ's

What is the difference between the VIP Pass, Crop Pass and Saturday Marketplace Pass? What are their costs?

VIP Marketplace Pass: $20+HST. This is a two day event pass that allows access to the Friday night VIP Marketplace and Saturday Marketplace. You also receive the VIP "scrap" bag which is filled with product from our sponsors. These tickets are limited and must be purchased in advance. VIP Passes sell out quickly so be ready to register on Tuesday, February 10th, 2015 at 8:00pm ET.

ScrapFest Crop: $95+HST. The price of the Crop includes: your VIP pass to the ScrapFest Marketplace (both Friday and Saturday), over 24 hours of cropping time in our crop arena, a "crop" bag filled with product from our sponsors, scheduled contests, giveaways, and more!!!

Saturday Marketplace Pass: $10+HST in advance or $12 at the door. This allows you to shop in the ScrapFest Marketplace on Saturday, April 11th, 2015 from 9am - 5pm. It may be purchased in advance or at the door. You do not receive any type of goodie bag with this pass.

As well, you can also purchase educational classes at an additional cost. A Marketplace pass is not included in the cost of any class and you must have a pass to enter the Marketplace.

ScrapFest Marketplace Hours:

Shop the days away at the ScrapFest Marketplace! With plenty of vendors to choose from you are sure to find something unique for your paper crafting needs. The hours for the Marketplace are as follows:

Friday, April 10th, 2015: 3:00pm-10:00pm
Crop participants only
 
Friday, April 10th, 2015: 4:00pm-10:00pm
VIP participants
 
Saturday, April 11th, 2015: 9:00am-5:00pm
Open to the general public

What are the hours of operation for the ScrapFest Crop?

Friday, April 10th, 2015 10:00am-12:00am
Saturday, April 11th, 2015 9:00am-9:00pm

The cost for the ScrapFest Crop will be $95+HST. This cost includes a 2 day Marketplace pass. Croppers may pick up their tickets at the Registration desk on Friday, April 10th starting at 9:30am.

The Marketplace will open at 3:00pm on Friday, April 10th, 2015 for Cropper's only.

What size tables are being used for the ScrapFest Crop?

The ScrapFest Crop will be setup using 8ft rectangular tables. Every participant will be given 4ft of space. The Crop will be held in the Kinsmen Arena.

I am attending the ScrapFest Crop. Can I leave my scrapbooking things in the cropping arena?

You are quite welcome to leave your materials/projects and your rolling totes at your seat overnight in the Cropping Arena. ScrapFest does provide security throughout the day and overnight. However, we do recommend that you take any expensive/valuable items (eg Cricut) home with you on Friday night as ScrapFest Inc. is not responsible for any lost or stolen items.

Can children attend a ScrapFest Crop?

Out of consideration for other scrapbookers, we request no children under the age of 13 in the crop or any classes.

Is there free Wi-Fi available in the cropping area?

Yes, croppers will have access to free Wi-Fi.

How do I purchase tickets for ScrapFest in Kitchener?

On-line registration for ScrapFest in Kitchener 2015 is available here off of the website and opens on Tuesday, February 10th at 8pm ET.

A couple of weeks prior to this date, "Registration" will appear under the ScrapFest in Kitchener 2015 menu on the website. Here, you will be able to review descriptions for ScrapFest and available classes. Once registration opens, these items can be purchased by putting the product into your shopping cart.

ScrapFest accepts the following forms of payment: PayPal and Credit Card. You may sign in as a Guest through PayPal and do not need to set up an account. We will not be accepting cheques as a form of payment for ScrapFest in Kitchener.

Is it possible to purchase more than 1 ticket of a particular item at a time?

Yes, you are able to purchase more than 1 ticket of a particular item at a time. When you place your item into your shopping cart, just enter the quantity you wish to purchase and "Add To Cart".

Will you be mailing the tickets?

Sorry, tickets will not be mailed prior to the event. All tickets will be available to be picked up at the Registration table at the AUD beginning on Friday, April 10th, 2015.

Participants taking Vicki Boutin's "Hello Life" Album in a Day Workshop may pick up their tickets beginning at 9:00am. ScrapFest Croppers can pick their tickets up starting at 9:30am. All other participants may pick up their tickets beginning at 11:30am on Friday.

Can you purchase a Saturday Marketplace pass at the door on Saturday, April 11th?

Yes, Saturday Marketplace tickets are available at the door or through on-line registration. All other items must be purchased through on-line registration due to limited availability.

What should I do if the item (ScrapFest Crop, VIP, or a class) I am interested has no available tickets?

There is a "WAITING LIST" for you to add your name to once a product is filled. Please note: ScrapFest is not able to guarantee the availability of this product.

If there is a "SOLD OUT" button on a product, this indicates that the waiting list for this product is full and we are not able to accept any more names.

What forms of payment are accepted in the ScrapFest Marketplace?

Exhibitors accept cash and the majority of exhibitors also accept credit card and debit. Please check with them to see what they accept.

Is there a cost for Make 'n Takes in the ScrapFest Marketplace?

Most exhibitors that offer a make 'n take will do so at no charge. However, some exhibitors may choose to charge a small nominal fee and/or require signing up in advance for their make 'n take.

Is the ScrapFest Marketplace wheelchair accessible?

Please note:

The ScrapFest Marketplace is not 100% wheelchair accessible.

All booths located around the perimeter of the Marketplace are situated on a 3 inch riser. This must be in place for safety reasons.

However, the Kitchener Auditorium is a wheelchair accessible facility. There are elevators located in the building to take you down to the ScrapFest Marketplace or to classes located on the upper floor.

If you are interested in joining us, please contact Lisa at (905) 895-1821. We will offer you a special rate and assist you in any way possible.

What is the cost for children to attend ScrapFest?

Children 10 and under receive free admittance to ScrapFest's Marketplace ONLY on Saturday, April 11th, 2015. Due to the limited number of VIP tickets, children that wish to attend ScrapFest's VIP evening must pay full price.

How much does parking cost?

Parking is FREE!

Food Concession

The AUD provides a food concession stand which is located inside the Marketplace, in addition to a sitting area.

What if I have pre-ordered tickets and can't make it to the event?

Before submitting your order please review your selections. All event tickets are non-refundable after your order has been confirmed. Changes may be made to your event selections up to March 24th, 2015. Please see the Purchase Policy in the Shopping Cart for further details.

Where can I stay overnight during ScrapFest in Kitchener?

Here is a list of hotels in the area:

The Holiday Inn (Kitchener): 1-866-375-8240 OR 519-893-1211
Best Western Plus (formerly Comfort Inn): 1-866-373-4910 OR 519-894-3500
The Walper Terrace (Kitchener): 1-800-265-8749 OR 519-745-4321
Kitchener Waterloo Hotel & Conference Centre (formerly Delta Kitchener-Waterloo): 1-800-483-7812 OR 519-744-4141
The Radisson Hotel Kitchener Waterloo: 1-800-333-3333 OR 519-894-9500
Waterloo Inn Conference Hotel: 1-800-361-4708 OR 519-884-0220
The Hampton Inn (Kitchener): 519-650-6090 or 1-877-600-6090
Cambridge Hotel and Conference Centre: 1-866-622-1505
The Holiday Inn (Guelph): 519-836-0231

For any hotels offering a ScrapFest rate please see Accommodations for more information

What does a Basic Tool Kit consist of?

A Basic Tool Kit consists of a 12"x 12" personal trimmer, favourite pair of straight-edge, micro-tip scissors, favourite adhesives- both wet and dry, black and brown ink, black archival journaling pen, paper piercer and mat, regular hole punch, ruler, pencil, eraser, corner rounder (optional), stapler (optional)


Still have questions? Please email info@scrapfest.ca for more information.
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